Yes. You need a domain name in order to be hosted by onewebspace.com. By purchasing a domain name through a ICANN accredited company like godaddy.com, you have total control and management of your own domain. It is not advisable to purchase everything through a web hosting company as some may require you to pay service charge for management. Once you have purchase your domain, you can set the name servers. We can also assist you in purchasing domains as well as pointing nameservers to our servers.
We support all domain extensions
All accounts are set up within 12-16 hours and ready to use.
Yes. You can upgrade your account at any time and this can be done within the hour.
Yes. You have complete control over your account. In fact you are using industry best and most stable Control Panel control panel. Your Control Panel account will have everything you needed. You can set your own email addresses, SQLs, FTPs, backups and many free features.
We do not host adult-oriented sites. We also do not host any sites that are contrary to law, racial, hatred or spam sites. If you are in doubt, please do not hesitate to contact us for more information.
Once you have received your welcome email, your account is completely set up and ready to go. You may want to access your own Control Panel and start exploring all the features. Please check your Welcome Email which contain all the relevant hosting information you required to start hosting. You can now start creating and configuring your emails, SQLs, etc If at any point in time you are not sure or having difficulties, simply submit a support ticket to us at http://www.onewebspace.com/support
All files are uploaded in your "public_html" directory. Within the public_html directory, you can create sub-directories, scripts, CGI-BIN, etc. Frontpage users will be glad to know that it will automatically upload to the public_html directory.
You can check your path in your personal Control Panel. All system details are located there.
Your email configurations are all located in your personal Control Panel Mail and is self-explanatory.
Please check your Welcome Email which contain all the relevant hosting information you required to start hosting. Please allow 24-72 hours for DNS to propagate throughout the world.
Absolutely not. You pay for your private personal web space and its only yours. No one can put any ads on your site except yourself.
Currently we accept Paypal or Credit Card for payment which is one of the safest method of payment. As for direct bank transfer please contact us for more details.
Yes. You can host as many domains or sub-domains as you like. They will use the same amount of space and bandwidth of your current domain. Your sub-domain will be subdomain.yourdomain.com.
Uptime is literally the amount of time your site is online. Most would prefer 100% of uptime but this is close to impossible because servers need to be restarted, patch and some basic maintenance work. So an uptime of 99.9% would be ideal.
Don't just based your decision on a well published company and hoping your connection will be fast. This is because most of this companies take in too many customers and as a result slow down their connections. A reliable company like onewebspace.com will do otherwise. Choose a company who do not oversell their services and even if they uses a T1 link, your connection will be fast as only a few customers uses this link. Look for those companies that published their web speed on their main site with a third party provider. This will indicate to you their actual commitment for reliability.
Most companies will restrict their customers with the features based on the hosting plan they choose. We at onewebspace.com do not restrict any features at all. You choose the amount of space and bandwidth and all the features will be available to all hosting plans regardless of which plan you choose.
Basically factors affecting site speed and performance are system hardware, server memory used, processor and the number of sites being hosted. If a company were to take in as many clients as they can so as to gain more profit, it will definitely slow down site performance and speed. In onewebspace.com we do not oversell. We allocate space and bandwidth accordingly so that every client has its equal share of space and bandwidth according to the plan purchased. If the dedicated space and bandwidth is fully taken up, we just upgrade to a larger rack.
If the above FAQ do not meet your requirement, or if you are still in doubt please submit a support ticket or you can email us direct - email@example.com